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Terms & Conditions

EcoPooch is committed to providing the most professional service possible to our customers. We want you to understand our terms and conditions so there is no confusion. We are a fully insured company. We follow all state and local licenses when we conduct business pertaining to laws and regulations pertaining to waste disposal and environmental protection. If you have further question about our terms and conditions feel free to ask.

EcoPooch is an eco-friendly dog waste management service company. We can come either once or twice a week depending on your families needs. We employ several eco-friendly practices such as using biodegradable waste bags, and all natural products such as a sanitizing solution or our odor eliminator. All of our products and services are environmentally safe and are sustainable disposal methods. We are committed to giving back to our community not only helping your garden become greener but also donating to humane societies and charities in need.

Terms

  1. Customers and other dog related business owners can create an account with us. The only restriction is one account per family and or business.

  2. EcoPooch is a waste management service tailoring to your family's needs. Every plan is different and laid fourth in our "Pricing and Plans" page. Once you have submitted which plan you want, that is the rate you will be charged until the account is cancelled.

  3. We accept cash, debit/credit cards as forms of payements. Cash tips are appreciated but are not required. 

  4. We do net sell/share your personal data with anyone. This is all confidential and is only kept for our records.

  5. EcoPooch owns all intellectual property, copyrights and logos pertaining to our company. Any infringement on our rights may lead to legal action.

  6. EcoPooch has the right to suspend or cancel member account.

  7. EcoPooch is insured, however we are not responsible for any damage done to your property. It is your responsibility to have your own pet and house insurance.

  8. EcoPooch has the right to change and modify Terms

  9.  You may contact EcoPooch through email or by phone for further questions.

Conditions

1.  Customer is reponsible for having a well maintained yard.​

2. If we cannot see the waste clearly we will not perform the service and come back the next scheduled visit. Your account will be still billed.

3. You must provide us with clear and easy access to the waste pick up area.

4. All dogs must be kept inside during service unless deemed safe for the tech to perform your service.

5. Owners must provide a key if pick up area is locked.

6. EcoPooch will not work in the rain, snow, or any other dangerous weather conditions. We will come back the next business day to perform lost work.

7. EcoPooch will not pick up if snow is above 1".

8. Owner does not have to be home during visit. We will send a text when we are 30 minutes out.

9. The dog must be kept inside during the service unless deemed safe otherwise.

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